Effective Date: 16.04.2025 At SexToys, we understand that when you shop with us, you’re placing your trust in our ability to handle your information with the utmost care. Due to the intimate nature of the products we offer, we are especially committed to safeguarding your privacy, maintaining full discretion, and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, make a purchase, or communicate with us. 1. Information We Collect We collect the following types of personal and non-personal information through your use of our services: a. Personal Information: • Full name • Shipping and billing addresses • Email address • Phone number (optional) • Order history and preferences • Payment information (processed securely through third-party providers) • Communication preferences (such as opt-ins for newsletters) b. Non-Personal Information: • IP address • Device type and browser • Pages visited and time spent on our website • Clickstream data and navigation behavior • Cookies and analytics data We do not store your complete credit or debit card details. All payment information is encrypted and processed securely through certified payment gateways (e.g., Stripe, PayPal, etc.). 2. How We Use Your Information We collect and process your data for the following legitimate purposes: • Order Fulfillment: To process and ship your orders accurately and discreetly. • Customer Support: To respond to your inquiries, assist with returns or exchanges, and provide ongoing service. • Marketing Communications: To send optional promotional emails, discounts, and product recommendations — only if you’ve opted in. • Website Improvements: To understand how our site is used, analyze trends, and improve user experience through performance tracking and analytics. • Legal Obligations: To comply with applicable laws, regulations, or legal processes. Your data will never be sold or traded with external parties for advertising or marketing purposes. 3. Discreet Shipping and Billing We take discretion seriously. All orders are shipped in plain, unbranded packaging with no reference to the contents or the nature of your purchase. Your billing statement will not include any explicit wording related to adult content or products. It may display a general business name for added privacy. 4. Sharing Your Information We only share your personal data with third parties when necessary to complete your transaction or when legally required. These third parties include: • Payment processors • Shipping and delivery companies • IT and hosting service providers • Legal or regulatory authorities (only upon valid request) All third-party partners are vetted and required to comply with privacy and data protection standards. 5. Data Retention We retain your information only as long as necessary to fulfill the purposes described in this policy, including: • Maintaining purchase records for legal and tax compliance • Supporting your account or warranty requests • Improving our services You may request that we delete your data at any time by contacting us directly. 6. Your Rights (Applicable in Canada and Other Jurisdictions) You have the right to: • Access the personal data we hold about you • Update or correct your information • Delete your data (“right to be forgotten”) • Withdraw consent for marketing communications • Request details on how your information is used To exercise these rights, email us at: collinsethan747@gmail.com 7. Security and Data Protection We use industry-standard measures to protect your information, including: • SSL encryption for all data transmissions * Secure hosting infrastructure • Role-based access controls within our organization • Regular security audits and vulnerability checks While no system is 100% immune to breaches, we take all reasonable precautions to secure your data. 8. Cookies and Tracking Technologies We use cookies and similar technologies to: • Maintain your shopping cart • Remember your preferences • Analyze website performance • Improve user experience You can manage cookie preferences in your browser settings. Disabling cookies may affect some functionality of the site. 9. Marketing and Communication If you choose to subscribe to our newsletter or receive updates, we may contact you with product news, offers, and recommendations. You can unsubscribe at any time using the link in the email footer or by contacting us directly. We will never send marketing messages without your explicit consent. 10. Third-Party Links Our website may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices or content of these external sites. Please review their policies independently. 11. Policy for Minors This website is intended for individuals aged 18 and over. We do not knowingly collect data from individuals under 18. If we become aware that a minor has submitted personal information, we will delete it immediately. 12. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We recommend checking back regularly to stay informed. 13. Contact Us If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us: Email: [Insert Your Email] Phone: [Insert Phone Number] Address (optional): [Insert Business Address] We are committed to ensuring your privacy, your safety, and your satisfaction.